Reference: 99711
Date Added: 10 July 2026
Closing Date: 2 August 2026
Job Title: Caseworker
Working For: Alex Ballinger MP (Halesowen)
Location: Halesowen
Salary: Within IPSA pay scales
Length of Contract: Permanent
Job Details
- Analyse patterns of enquiries and produce reports
- Assist surgeries and other meetings and follow up as appropriate
- Attend constituency meetings as appropriate
- Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face. Ongoing communication may be required
- Draft responses to constituents
- Ensure records are kept and information managed confidentially in line with the data protection legislation
- Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in accordance with the MP
- Gather relevant information to assist with resolving cases
- Log all cases; monitor progress and ensure all identified actions are taken
- Retain records and information confidentially and in line with GDPR
- There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally
Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.
Closing Date: 2 August 2026
Interview/Start Dates
Interviews will take place in Halesowen during August 2026.
Application Details
Applications should be made by sending a CV and cover letter to matthew.collins@parliament.uk
Website: http://alexballinger.org.uk