Rebecca Paul MP is seeking a Caseworker to join her team and support her in addressing constituents’ concerns on a wide variety of issues, such as SEND, healthcare, immigration, housing and benefits. You will be part of a small, driven and energetic team that is characterised by enthusiasm, self-motivation and adaptability.

Key responsibilities:
• Assess correspondence from constituents to identify how issues might be addressed
• Draft responses to constituents and letters to agencies and ministers
• Log all cases, monitor progress and ensure all identified actions are taken
• Manage a large caseload, ensuring that each case is dealt with promptly, professionally, sensitively and accurately
• Ensure cases and records are organised and information managed confidentially and in line with data protection legislation
• Liaise with Government agencies, voluntary sector and others to resolve constituency matters
• Assist the MP and other members of the team with additional tasks as required

Essential skills and experience:
• Excellent written and verbal communication skills – these may be tested at interview
• Strong organisational abilities with attention to detail
• Ability to work both independently and as part of a small team
• Empathetic approach with strong interpersonal skills
• Good knowledge of IT systems such as MS Office
• Commitment to getting the best outcomes for constituents
• Sympathetic to the aims and values of the Conservative Party

Desirable skills
• Previous casework or relevant experience
• Knowledge of immigration, health, housing, social care or SEND
• Familiarity with local constituency issues in Reigate
• Full Driving Licence.

Part-time applications may be considered.

Additional information:

Some work outside normal office hours will be required. Occasional travel within the constituency or to London may be necessary.