The Account Manager delivers public affairs, stakeholder engagement and communications consultancy across infrastructure projects. The role spans client and internal work, and involves close collaboration with the wider team and freelancers.

The AM is a strong collaborator with an entrepreneurial spirit — proactive, willing to ask questions and raise ideas, with the tenacity to go beyond the brief. Drawing on consultancy and/or in-house experience, they identify compelling narratives and opportunities, and drive advocacy with political, business and other stakeholders.

Duties & Responsibilities

The Account Manager will:

• Demonstrate IM values and behaviours in all ways of working.
• Deliver impactful campaigns and high-quality materials to support client objectives.
• Manage relationships with senior project stakeholders and clients, and with a wide range of external stakeholders — business leaders, local and national government, special interest groups and local communities.
• Develop stakeholder mapping, manage stakeholder databases, produce briefing notes and identify potential advocates.
• Work with technical experts across client teams to translate complex information for varied audiences.
• Progress to leading client accounts and project-managing deliverables, team members, and hours/billing.
• Work with graphic designers and videographers on infographics, animations, video case studies, presentations, brochures and maps.
• Support the IM leadership team on corporate materials and projects. Assist in developing new business pitches and proposals.
• Monitor Government and Parliament activity relevant to clients and business development.
• Research new infrastructure projects and developments in planning policy.
• Take on other duties as needed to maintain a high standard of work.

Person Specification

• Demonstrable interest in and knowledge of UK politics, including local, regional and devolved government, policy and infrastructure.
• High level of collaboration.
• Skilled communicator, written and spoken.
• Track record of building and managing relationships.
• Campaigning mindset.
• Enthusiastic and entrepreneurial.
• Comfortable with stakeholders at all levels, from junior staff to CEOs.
• Experience in a relevant field, with the ability to translate this into positive outcomes for the team.